Our Policies and Guarantees

Our 100% Guaranteed, Policies and Related info.

Cancellation and Refund Policy
All sales are final. The shipping cost is non-refundable. Any credits will be issued in a form of eGift Cards to CraftShack.com. No cash value or refunds to...
Consumer Order Protection
In some cases, to protect consumers online and as an extra pre-cautions, we may ask for additional verification to validate your purchase. 
Discounts, Loyalty Vouchers and Coupon Code Policy
Offers are subject to change without notice. Discounts, Loyalty Vouchers, Gift Cards and Coupons can only be used once per user and cannot be combined or us...
Promotion Policy
We cannot apply expired promotions to past or new orders. Please make sure to apply code upon checkout or contact us within 24-hours of placing the order. 
Return Policy
All sales are final and nonrefundable, so the products received cannot be returned to the bottle shop once the courier delivers the shipment. If you have a ...
Gift Order
When ordering a gift for someone special, there is a section for gift notes when you go to your shopping cart before checking out so you can add your person...