Our Policies and Guarantees

Our 100% Guaranteed, Policies and Related info.

Cancellation and Refund Policy
All sales are final and non-refundable. Any credits will be issued in a form of eGift Cards to CraftShack.com. No cash value or refunds to credit cards or o...
Consumer Order Protection
In some cases, to protect consumers online and as an extra pre-cautions, we may ask for additional verification to validate your purchase. 
Discounts, Loyalty Vouchers and Coupon Code Policy
All special bundle pack and limited items such as presales, rare and band collab are excluded from our discount offers, so please be on a look out for the s...
Return Policy
Due to the nature of our product and alcohol shipping laws, we cannot accept returns. All sales are final and nonrefundable. If you have a problem wi...
Gift Order
When ordering a gift for someone special, there is a section for gift notes when you go to your shopping cart before checking out so you can add your person...
Package Protection Covers Damage, Loss & Theft for $9.99
Get peace of mind with Delivery Guarantee in the event your delivery is damaged, stolen, or lost during transit. Limited coverage for damages excludes m...
Product information
While we have taken reasonable steps to depict products as accurately as possible. Our vendors do not guarantee versions if the picture is outdated. If y...