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Knowledge base
General Info
Our Policies and Guarantees
6
Cancellation and Refund Policy
Consumer Order Protection
Discounts, Loyalty Vouchers and Coupon Code Policy
Promotion Policy
Return Policy
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Discounts / eGift Card / Promotions
2
Loyalty Reward Vouchers
FAQ for eGift Cards
Rewards Program (CraftShack Wallet)
3
Program Overview
How to Access your CraftShack Rewards and Use Your Loyalty Points
FAQ's
Sell Online
2
Brewery / Distillery / Winery
Liquor Store / Bottle Shop
Orders Status & Shipping
Shipping Information
14
Winter Weather Advisory
Holiday Peak Season Guideline (Regular Customers)
Processing & Shipping Time-Frame Information
Flat Rate Shipping
Upgrade Shipping Service Method
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Pre-order
2
CraftShack Pre-sale (*Regular)
CraftShack Pre-sale (*Specialty)
Collaboration Inquiry
Artist Management Companies
1
CraftShack Works - Beer / Whiskey and Music
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