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Knowledge base
General Info
Our Policies and Guarantees
6
Cancellation Policy
Consumer Order Protection
Discounts, Loyalty Vouchers and Coupon Code Policy
Promotion Policy
Return Policy
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Discounts / eGift Card / Promotions
2
Loyalty Reward Vouchers
FAQ for eGift Cards
Rewards Program (CraftShack Wallet)
3
Program Overview
How to Access and Use Your CraftShack Wallet / Rewards
FAQ's
Sell Online
2
Brewery / Distillery / Winery
Liquor Store / Bottle Shop
Orders Status & Shipping
Shipping Information
13
Do I have to be there to receive my order?
Do you offer International Shipping?
Can I have my shipment be delivered to a PO Box?
Flat Rate Shipping
How to track my order?
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Pre-order
2
CraftShack Pre-sale (*Regular)
CraftShack Pre-sale (*Specialty)
Collaboration Inquiry
Artist Management Companies
1
CraftShack Works - Beer / Whiskey and Music
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