Shipping Information

Winter Weather Advisory
Our dedicated weather team is consistently monitoring the freezing weather conditions throughout the U.S, so if the weather in your area and surrounding sta...
Holiday Peak Season Guideline (Regular Customers)
Due to the ongoing Covid-19 pandemic, coupled with the nation's shipping and supply delays and the approaching holiday peak season, please be sure to p...
Processing & Shipping Time-Frame Information
PROCESSING The current processing time for fulfillment is 1- 10 business days (excluding weekends and holidays and presale items). Like many online reta...
Flat Rate Shipping
At CraftShack, you have the option of shopping from multiple stores at a time or just one time. There is a separate shipping charge or free shipping opti...
Upgrade Shipping Service Method
Upgrade services is an additional parcel carrier cost based on the total weight, box size and final destination. If you would like to guarantee delivery...
Package in transit request a hold for pick-up or address change
Local Package Pick-up If you would like some peace of mind that your shipment will not be misdelivered or left on outside while you or the recipient are...
How to track my order?
You must click on the green button that says, "TRACK YOUR ORDER STATUS" from our fulfillment email that says, "【PLEASE READ】Your order is now...
Do I have to be there to receive my order?
Yes, every shipment of alcohol MUST be signed for by an adult, 21 years or older. Please use a work address if needed.
Do you offer International Shipping?
Unfortunately, we’re unable to offer shipping Internationally, Canada, military APO & FPO addresses and US territories like Puerto Rico, Guam, Hawaii an...
Can I have my shipment be delivered to a PO Box?
Unfortunately, no. Due to the content(s) of the shipment(s), someone at least 21 years of age must sign the shipment upon delivery.