Shipping Information

Holiday Peak Season Guideline
Due to the nation's shipping and supply delays and the approaching holiday peak season, please be sure to plan your Holiday shopping early as the fulfi...
Processing & Shipping Time-Frame Information
PROCESSING Fulfillment will typically take 24-72 hours, so your order should arrive within the estimated time frame you selected at checkout. Please ...
Flat Rate Shipping
At CraftShack, you have the option of shopping from multiple stores at a time or just one time. There is a separate shipping charge or free shipping opti...
Upgrade Shipping Service Method
Effective as of 1/31/22 - Money-Back Guarantee Suspended by the carrier in order to balance their focus on service and safety. Money-Back will remain suspen...
Package in transit request a hold for pick-up or address change
Local Package Pick-up If you would like some peace of mind that your shipment will not be misdelivered or left on outside while you or the recipient are...
How to track my order?
You must click on the green button that says, "TRACK YOUR ORDER STATUS" from our fulfillment email that says, "【PLEASE READ】Your order is now...
Do I have to be there to receive my order?
Yes, every shipment of alcohol MUST be signed for by an adult, 21 years or older. Please use a work address if needed.
Do you offer International Shipping?
Unfortunately, we’re unable to offer shipping Internationally, Canada, military APO & FPO addresses and US territories like Puerto Rico, Guam, Hawaii an...
Can I have my shipment be delivered to a PO Box?
Unfortunately, no. Due to the content(s) of the shipment(s), someone at least 21 years of age must sign the shipment upon delivery. 
Will my order arrive in time for delivery on the date I need it?
Any orders placed on our site will get fulfilled within 3 - 5 business days (weekends and holiday excluded). For time-sensitive purchases, while you're...