All sales are final. Any credits will be issued in a form of eGift Cards to CraftShack.com. No cash value or refunds to credit cards or original form of payment.
A $25 reduction in your total refund amount applies for orders that are already fulfilled but haven't shipped. You will be charged double the shipping charge if the orders have been shipped and set to return to cover the shipping cost for both charges. Please submit a ticket with your request HERE or send us an email firstname.lastname@example.org with the subject line: "Cancel Order #[your order #] - Accept Reduction" .