Shipping Information

Will my order arrive in time for delivery on the date I need it?
Any orders placed on our site will get fulfilled within 3 - 5 business days (weekends and holiday excluded). For time-sensitive purchases, while you're...
How does the carrier handle deliveries to multiple-unit addresses or gated communities?
For Deliveries to Apartment Complex/Townhouse/Condo First and foremost, you’ll want to understand that our partner parcel carriers will not use your mai...
Tracking Not Found
If you see this message when you track your package, "Not found - This tracking number cannot be found, please check the number or contact the sender&q...
GLS Shipments (CA, NM, OR, WA, AZ, NV)
If you would like to arrange a hold for pick-up, reschedule delivery day, request special delivery instructions, or time-frame, you can call the GLS custome...